BELS Help - How to Get

BELS General Assistance  (this is our request tracking system)

If you are having an issue, please send an email request to
In your email, please include the room number, workstation bench number and problem description with as much detail as possible as to what is wrong or what has occurred.

BELS Lab Computer Logins (Microsoft Windows)
All computers in the BELS labs now accept student UCSC logins under the Windows Active Directory ITS customer relationship management (ADCRM) domain. To log in, make sure you are logging in under the ADCRM Active Directory.

Computer - Borrow or Checkout
Library Borrow a Laptop Program - McHenry and Science Libraries have laptops and iPads available for limited checkout, about 4 hours.
ITS Instructional Support Laptop Loan - ITS Media Services loans laptops to students who have faculty authorization for checkout.

Lab Access for Classes
Instructors or TAs should e-mail:
Subject:  <Quarter>  <Class>  <Room>  Access 
body:  please provide class roster with CruzIDs.  Preferable to send an excel file with CruzIDs in a column format.

BELS staff will upload this roster to the keys request system along with instructions on when to start access and terminate access in the notes field.  BELS staff will also include the course number and quarter to help identify the access need.

Once BELS uploads the list along with start/end dates, the students will receive emails asking them to log in to (using CruzID Blue) and agree to terms and conditions of access. After approving terms and conditions, the access will be activated.  Students who are already in the electronic e-lock system will automatically be able to enter using their existing code and/or keycard on file.  Students who do not have their keycode or ID card on file with BSOE facilities will need to visit the facilities office BE-399C and get their unique pin code and/or have their ID card scanned. This process may take a few days to complete as the student will need to login to the keys systems, agree to terms and conditions for lab access and in initial cases visit BSOE facilities to get a keycode or have their ID card scanned.

Microsoft Software
Please, read guidelines and signup for a Microsoft Imagine account via this web form.

Poster Printing
Please read guidelines and submit via poster printing web form.

Building/Facilities Issues
Please refer to the BSOE Facilities Help Page for facility related issues.
In general, you should send an email to

Refer to the Delivery/Receiving Page if notified of a package, then come to JBEB Room 40 & pickup your package.